LB faq

Q: Is the R&R Woolly suitable for all dog breeds and sizes? A: Yes, it is designed to accommodate dogs of all breeds and sizes. It provides ample space and support for your furry friend to stretch out and relax comfortably. check our size guide for either a M or L 

Q: Can the R&R Woolly be used outdoors? A: While the luxury bed & car set is primarily designed for indoor use, it can be used in covered outdoor areas. However, prolonged exposure to direct rain may affect its durability and lifespan.

Q: How do I clean the R&R Woolly? A: The luxury bed features a removable and washable cover for easy cleaning. Simply unzip the cover, remove it from the bed, and follow the care instructions provided to maintain its freshness.

Q: Is the car seat carrier compatible with all car models? A: The car seat carrier is designed to be versatile and fits all standard car seats. Just adjust the straps to ensure a proper fit.

Q: Can the car seat carrier be used for air travel? A: Our car seat carrier is not specifically designed for air travel. It is primarily intended for use in cars and at home to ensure the safety and comfort of your pup during road trips.

Q: How do I secure the R&R Woolly in my vehicle? A: The car seat carrier features adjustable straps that can be securely fastened to your vehicle's seat. Follow the provided instructions to ensure a proper and secure fit.

Q: Is the car seat carrier crash-tested? A: While our car seat carrier is designed with your pup's safety in mind, it is made from plush cushion and anti slip materials so It is important to drive safely and follow all recommended safety guidelines and regulations when traveling with your pet in a vehicle.

Q: How long will the R&R Woolly™ last? A: The longevity of the products depends on various factors such as usage, maintenance, and the individual behaviour of your dog. Due to the high quality materials used, with proper care, our luxury bed and car seat carrier are designed to provide long-lasting comfort and functionality.

Q: What is your return policy? A: We offer a satisfaction guarantee on our products. If you are not completely satisfied with your purchase, please reach out to our customer support team within 30 days of receiving the product for assistance with returns or exchanges.